Frequently asked questions
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Frequently asked questions 🧁
Frequently asked questions!
Welcome to the Marble and Milk info spot!
You can find the answers to all of your questions below, and if you cant send us an email at: hello@marbleandmilk.co.uk and we’ll be happy to answer.
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Marble and Milk HQ is at:
Unit 8, Park Royal Works,
19-21 Park Royal Road,
NW10 7LQ
*by appointment only
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ABSOLUTELY!
Everything is handmade using the finest ingredients just for you.
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Yes!
Delivery is based on location with delivery fees starting from £35
Deliveries are subject to availability. They are between 11am-3pm on the given day.
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To give you the most accurate quote as quickly as possible please share as much about the vision of your cake.
Optional extras such as: gold leaf, stencilling, real and artificial flowers, cake toppers, icing sheets, prints, would all be extra add ons to your cake.
The above is not a finite list.
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ABSOLUTELY!
Provided it’s a tiered cake. If it is a single tier cake it will be one flavour - two or more you’re more than welcome to get creative.
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There are no fondant cakes. Cakes are covered in buttercream or ganache.
Occasionally there will be fondant used for decorative purposes but the cake itself are not fondant.
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We do not copy/reproduce other artist’s work. Mood boards, pintrest and inspo images are welcomed. We will always do our best to communicate with you, and create a cake that you’re going to love.
We only want the best outcome possible for you!
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Of course!
Cake collections are available from our studio in Park Royal, London. Cakes will be boxed up and ready for transportation. Please ensure to collect your cake within the specified time frame, as we cannot guarantee that we will be available outside of these hours.
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No worries get in touch
Email: hello@marbleandmilk.co.uk
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When considering your budget you must factor in
Cost of materials and ingredients
Time and intricacy of the cake
Size of the cake/s
The starting prices are to be used as a guide but do not include the design or personalisation that you require.
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Of course!
Please note that buttercream will soften at room temperature over time. The room should not be any warmer than 20 degrees.
Cakes should be kept out of direct sunlight and heat.
Depending on the size, cakes will take around 30-45 minutes to come up to room temp but for larger cakes this will be longer.
So in short, yes just be careful.
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You can if you are comfortable driving with a tiered cake. This applies to two tiered cakes. Anything above that we would heavily recommend that you opt for delivery.
As per our terms we are responsible for the cake up until the point of hand over.
It is risky to travel with cakes particularly in the warmer months.
Cakes should be placed on the footwell of the car where it is the most flat and level. Your car heating should NOT be on either.
Once the cake has left the studio we are not responsible for any damage that may occur during transport.
If for whatever reason the cake is not going straight on display it needs to be kept in a cold scent free fridge. Please note keeping a cake in a damp/wet fridge for too long may compromise the integrity of the cardboard.
Cake care and cutting instructions are supplied with every box.
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The best answer to this would be as soon as you have a date!
We take deposits on cakes up to 12 months in advance.
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You can find our standard and premium flavours here. They’re yummy!